CHAIR MASSAGE POLICY
Welcome to The Sacred Hub Spa!
We are pleased to be of service to you!
Feel free to become acquainted with us via our policy below.
Call, Text or email us for any questions or concerns.
GENERAL:
Once booked, a 50% non-refundable fee will be applied.
Please review the policy in full prior to submitting a payment.
Once the invoice is sent, the payment must be submitted immediately to reserve the appointment.
SECURITY:
A photo ID is REQUIRED to fully secure the appointment, please do not make the payment without a valid ID.
You can text it to 470.285.1916 or email to: Support@SacredHubSpa.com
MEDICAL:
Please inform all participants receiving treatment of the following information:
- All medical conditions and contraindications shall be discussed prior to treatment
-The practitioner may refuse to treat any client or part of their body with just and reasonable cause.
-There will be a sign-up sheet/consent form on site, each person receiving treatment must consent prior to service.
No one can receive services if they have tested positive with the Corona Virus and/or COVID 19 within the past 30 days.
TRAVEL FEES:
Clients 30 miles+ from center city, will incur rate of $.50 cent per mile, per therapist.
PARKING:
Client must cover parking expenses.
The fee will be added to the invoice or a parking validation may be presented prior to the time services are rendered.
Respectfully, If a client directs a practitioner to park in an unauthorized zone, and the they receive a boot, ticket, or tow;
the client will be charged to cover ALL charges and fees.
CANCELLATIONS:
We respectfully ask for you to provide a 72-hour notice of any schedule changes or cancellations.
Unfortunately, cancellations and changes preceding, will result in a 100% non-refundable fee.
Cancellations prior to 72 hours will be refunded the 50% remaining balance after the deposit has been deducted, including any travel and/or parking fees.
Sessions will begin and end at scheduled times.
If for any reason the session starts late, is paused or terminated other than practitioners reasoning, that time will not be returned.
This ensures the therapist schedule to stay on track and that we are still paid for the time slot.
If a reschedule is approved, clients will have up to 30 days to reschedule.
Inappropriate dialogue or behavior will NOT be accepted and will result in an automatic cancellation.
Safety for our team and clients is our top priority.
Due to extreme weather resulting in a “WEATHER WARNING”, the event will be rescheduled.
REFUNDS:
If the appointment request has been accepted, and a refund is requested 47 Hrs. or less to start time: ONLY Parking, Gratuity & Travel fee(s) will be refunded.
If the appointment request has been accepted, and a refund is requested 48 Hrs. or more, to start time: 50% of the service fee, Parking, Gratuity & Travel fee(s) will be refunded.
Once a refund is processed, fees will be returned to your bank account within 5-10 Business days.
BREAKS:
Events 3 Hours or less do not require a break
Events 3.5 - 4 Hours requires a scheduled 15-minute break,
Events 4.5 – 5 Hours requires a scheduled 20-minute break,
Events 5.5 – 6.5 Hours requires a scheduled 30 min break
Events 7 – 7.5 Hours requires a 45 min break.
Events 8 Hours plus requires a 1-hour break.
The unpaid break time will extend the event time frame, please be mindful when filling out the sign-up sheet.
GRATUITY:
Respectively, gratuity is never required, yet always appreciated.
INDEMNIFICATION:
Except to the extent paid in settlement from any applicable insurance policies, and to the extent permitted by applicable law, each Party agrees to indemnify and hold harmless the other Party, and its respective affiliates, officers, agents, employees, and permitted successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the indemnifying party, its respective affiliates, officers, agents, employees, and permitted successors and assigns that occurs in connection with this Agreement. This indemnification will survive the termination of this Agreement.
By accepting this appointment, you agree to the terms and conditions listed in the policy above.
By accepting this appointment, you consent to our services.
By accepting this appointment, you allow “The Sacred Hub” to process the full payment listed.